We at JIMS nurture leaders for tomorrow and judge them by the questions, not by answers ,since the output is only as good as the input. A prospective manager does not ask a question just for seeking answers to increase knowledge ,but to find solutions to business problems. Learning does not take place with one track communication from the teachers. Rather it takes place with an ….. healthy interaction with my students at JIMS. It is in the effort of answering the intelligent questions of my students that bring the best out in me as a professional. We at JIMS provide a platform ,where a student can open up his mind, share his inquisitiveness, challenge his/her own potential to seek the answers to the questions.
I nurture inquisitiveness amongst the budding managers and share the art of asking questions. It helps them in enhancing learning at campus as well as in better performance at the corporate setting. I share the art of asking questions in my workshops, with my mentees and with the budding managers. They fair better in all functions of management ,be it in marketing, finance or HR. They do good selling, research, communication, accounting, consulting, as well as exhibit great entrepreneurial skills.
Mantra for asking questions
Neither fear nor flaunt asking a question
Some budding managers, at the campus, with an engineering background fear asking questions in an accounting or finance lecture for the fear of being ridiculed by peers on the other hand some budding managers with commerce background ask questions for flaunting their knowledge. Both the situations lead to undesirable situations.
The same goes true in corporate settings. Neither fear asking questions working with more knowledgeable colleagues nor flaunt questions to demonstrate your knowledge in the field where you are quite comfortable. Complacency shall creep in soon with such a demonstration and a zeal to learn further to enhance knowledge or skill will be throttled.
Have clarity of purpose
During an official conversation it is important that you should know why you’re asking the question. It is related to what you want from the conversation. Is it to establish rapport; to offer or gain support; to enjoy a conversation; to implant ideas or influence the decision; or to understand the person and his ideas better?
Never be tempted to offer an answer to one of your own questions.
The habit of asking a question and at the same time suggest an answer is not appreciated neither at the campus nor at the corporate. With an incorrect answer, you would be demonstrating a lack of understanding. Why ask a question ,if you want to answer it yourself.
Try to the read the mind and mood of the listener
If you do not get a proper reply then try to gauge the listener’s mindset. After asking some questions, read where does the listener fit in the continuum? Does he reflects surprise, when you ask questions? Does he answer questions with logical, linear answers? You may need to rephrase the questions and get the ball rolling again if the listener is not able to respond to your questions properly. Better to write down your question before you speak .
Practice effective communication skills. Remember, nobody is perfect in communication . Gradually through regular practice you can do it.
It is very easy to misunderstand another person and to be misunderstood. Explain yourself thoroughly and paraphrase the answer to make sure you understood it correctly. If the issue is an important one, write a confirming letter to the person you spoke to, restating your question and the answer. In every case make notes of your conversations, including the date and the name of the individual who spoke with you. This will help you improve your skill
For understanding the complete concept you are welcome to attend my workshops on the Mantra of Asking Questions for creating an impact. So start working now to reap the booty later .
Prof. S.C. Kapoor